What is spam? How do spammers get their unwanted offers into your in-box? And how can the flow of electronic junk mail be stopped? Filmed in news report style, this program explains how shady advertisers send spam and then presents proactive strategies for combating it: spam filters, blacklists and white lists, opt-in and opt-out protocols, anti-spam legislation with real teeth, and greater cooperation between legitimate businesses, Internet and online service providers, and consumers. Spammer techniques—how spammers harvest e-mail addresses, use open relays and spoofing to cover their tracks, and more—are revealed. Viewable/printable educational resources are available online. (30 minutes)