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Key Functions of Business: A Case Study

Which part of a company has the most impact on product design? On employee training? On forming relationships with customers? This business case study addresses those questions by examining the needs, strategies, and goals of a major corporation’s departments. Going behind the scenes at Holden, a thriving General Motors subsidiary, the program features interviews with managers and directors in Finance, Human Resources, Manufacturing, and Sales and Marketing. From the challenges of efficient assembly to the demands of accurate budget forecasting, a dynamic portrait of the company emerges, emphasizing dependence on teamwork as well as on expertise. Viewable/printable educational resources are available online. (29 minutes)

DVD is Subtitled  


Item#: BVL35946
Copyright date: ©2005
DVD ISBN 978-1-4213-4934-3

DVD $79.95
DVD + 3-Year Streaming $119.93
3-Year Streaming $79.95

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Outsourcing: White Collar Exodus
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DVD + 3-Year Streaming $224.93
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E-commerce in Business
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DVD + 3-Year Streaming $149.93
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eBay: Managing Success
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DVD $99.95
DVD + 3-Year Streaming $149.93
3-Year Streaming $99.95
Dealing with Difficult Customers
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An upset customer is the ultimate test of an employee's professionalism. This program highlights the patience and diplomacy skills at the heart of good customer service, demonstrating the best strategies for dealing with an irate patron demanding imm...(more details)
DVD $49.95
DVD + 3-Year Streaming $74.93
3-Year Streaming $49.95

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