The United States has long been a “service nation” because Americans at every stage of life are willing to pay a premium for good service. In this program, members of the hospitality, human services, and tourism groups—a chef and a caterer, a massage therapist and a retirement home manager, and a hotel manager and an event planner—describe what their professions are like. A viewable/printable instructor’s guide is available online. A Cambridge Educational Production. (20 minutes)
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