Does too much e-mail induce physical and mental stress? What impact does excessive e-mail have on business and the economy? Can companies and employees change their e-mail habits for the better? This program studies the phenomenon of the e-mail avalanche—its origins, its effects on work and everyday life, and how it can be avoided or at least reduced. Expert commentary is provided by Dr. Cary Cooper, a consultant in workplace stress; Dr. Thomas Jackson, professor of computer science at Loughborough University, Great Britain; Mary Hensher of the accounting firm Deloitte, which recently held an e-mail-free day; and Ray Tomlinson, the principal inventor of e-mail. Produced by the Open University. (30 minutes)
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