If talking is so easy, why do misunderstandings and arguments seem to happen so often? In this program, Bill Cakmis will help your students discover the remarkable difference that word choice can make, find out what nonverbal communication is all about, understand the power of emotional tone, and learn the art of listening. Not available in French-speaking Canada. One 26-minute video. © 2003.

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Part of the Series : It's Not What You Say: Mastering the Art of Communication

DVD (Chaptered)	$129.95

Prices include public performance rights.
Not available to Home Video, Dealer, Fulfillment Dealer and Publisher customers. Only available in the US and Canada. Not available for preview.

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