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Quick Tips to Learning: Customer Service Skills Video Series

This five-part series spotlights the crucial customer service-related skills and information that managers want their employees to know. Each concise video contains practical information that can immediately be put into practice in virtually any work setting. Ideal for employment training, life skills classes, business education, vocational courses, and independent study, this series gives students a clear understanding of what they must do to be a success with customers. Not available in French-speaking Canada. Not available for preview. 5-part series, 6 minutes each.



 
    

Item#: BVL32219
Copyright date: ©2002




     
DVD (Chaptered) $219.95


Prices include public performance rights.
Not available to Home Video, Dealer, Fulfillment Dealer and Publisher customers. Only available in the US and Canada. Not available for preview.





Back to the Basics: A Five-Part Series on Business
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Back to the Basics is a five-part series designed to introduce young adults to the work world. It addresses the issues of Problem Solving, Conflict Resolution and Etiquette, Communication Skills, Stress Management, and Professional Image. Speciali...(more details)
 
DVD (Chaptered) $399.75
E-Mail Etiquette
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There is little doubt that e-mail is an extremely useful innovation that has changed, and continues to change, the way we communicate. However, the fact that e-mail is different from both voice- and paper-based communication can be a source of frustr...(more details)
 
DVD $89.95
DVD + 3-Year Streaming $134.93
3-Year Streaming $89.95
Every Call Counts
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This video program combines real-world workplace scenarios with up-to-date “how to” narratives to illustrate key concepts and skills for proper telephone techniques. A strong base of communication etiquette is developed through a series of telephone ...(more details)
 
DVD $99.95
DVD + 3-Year Streaming $149.93
3-Year Streaming $99.95
Basic Clerical Skills
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This two-part series focuses on key concepts to help young adults put their best foot forward when joining the work force in an entry-level position. The basic skills needed to survive and prosper in a business office are addressed: how to file, sort...(more details)
 
DVD $199.90


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