W. Edwards Deming introduced the concept of quality control to Japanese manufacturing after World War II. As history testifies, it turned that nation into an international manufacturing giant. In rare archival footage, Deming himself profiles his 14-point management philosophy. We learn why American businesses chose to ignore it after the war, and how modern U.S. companies are using the concepts to improve quality and increase profits. In the first case study, Ford Motor Company implements Deming’s management ideas in order to better compete with foreign car manufacturers. A second case study documents how Florida Power and Light wins the coveted Japan-sponsored Deming Prize for quality control after instituting his management practices. A BBC Production. (30 minutes)