Key Stressors and How to Deal with Them: Introduction (00:38)
This video will prepare nurses to understand and cope with key stressors in the nursing profession.
Understaffed and Undervalued (03:28)
When understaffed, prioritize assignments wisely and delegate duties to appropriate personnel. Involve family members as care partners and include them in monitoring medications. Use time with patients to educate them.
Coping with Patient Conflicts (06:04)
Learn warning signs that a patient is frustrated. Strategies to de-escalate the situation include: empathizing with the patient, thanking the patient, apologizing, or validating their complaints. Always ask permission before touching a patient.
Dealing with Unruly, Disruptive Visitors (06:38)
Spend a few moments listening to a patient's family members when they first arrive on the floor to establish a rapport. Common disruptive behavior includes arguing, disregarding visiting hours, interrupting care providers, and demanding special attention. Conflicts can be resolved by listening, empathizing, setting boundaries, and addressing the root issue.
The Emotional Toll of the Death and Dying (05:56)
Common stressors when treating terminally ill patients include watching a patient suffer, talking about imminent death, and the death of a patient. Nurses should address their own grief or it may manifest as anxiety, fear or becoming emotionally distant. A grief education course or team meeting can help provide insight and coping skills.
Avoid Burnout and Stress Overload (04:49)
Common symptoms of burnout include exhaustion, feelings of numbness, feelings of boredom, self-isolation, cynicism, resentment, lack of motivation and substance abuse. Learn coping strategies to avoid burnout and get help if things become unbearable.
Substance Abuse and Theft (05:49)
Recovery begins by acknowledging the problem, seeking help, and staying away from addictive substances. Many hospitals have implemented a hotline to anonymously report unsafe practices.
Coping strategies when feeling overwhelmed include prioritizing tasks, delegating, being a team player, and involving families and patients. Learn warning signs of disruptive behavior and how to address aggressive patients and family members. Get help if you feel overwhelmed or abuse controlled medication.
Credits: Key Stressors and How to Deal with Them— Keeping Your Cool: Stress Management for Nurses (00:60)
Credits: Key Stressors and How to Deal with Them— Keeping Your Cool: Stress Management for Nurses
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