Coach Conducting an Initial Interview with Client: Introduction (01:20)
Rita Pollack asks viewers to observe how Cathy Heenan establishes transparency and creates a connection with Rachel during their first meeting.
Collaborative Divorce Coach (03:55)
Heenan explains to Rachel that, as a neutral party, she will share relevant information from their conversation with Rachel and Dan's attorneys. Rachel was interested in the process to keep communication with Dan constructive and avoid court; Dan was initially resistant to divorce.
Seeking a Divorce (05:32)
Rachel discusses differences in her and Dan's decision making styles and life goals. Their son Paul is Rachel's top priority. She is concerned about Dan's negative feelings about her desire for divorce.
Facilitating Communication (03:18)
Heenan explains her role as a neutral coach in mediating Rachel and Dan's marital issues. She asks Rachel what behavior of Dan's triggers a negative response in her. Rachel discusses Dan's rumination and slow decision making style.
Coaching Tip and Spousal Triggers (06:03)
Heenan recommends that Rachel use the personal pronoun "I" when she starts to feel frustrated; the collaborative team will help move the process along. Rachel believes her energy is overwhelming for Dan. She agrees to let Heenan remind her to remain calm during meetings.
Support During the Divorce Process (02:12)
Rachel reflects on Heenan's role as a neutral coach. Heenan says many couples communicate better after divorcing, due to watching collaborative professionals model constructive conversations.
Process Agreement (02:32)
Heenan highlights her commitment to making the divorce process positive and constructive for Rachel. Rachel expresses concern about Dan's slow decision making.
Parenting through Divorce (04:30)
Rachel discusses how the separation has affected Paul. Dan does not yet want Rachel to introduce Paul to her new boyfriend Scott. Heenan explains the next steps in the process.
Credits: Coach Conducting an Initial Interview with Client—Collaborative Divorce and Alternative Dispute Resolution (00:53)
Credits: Coach Conducting an Initial Interview with Client—Collaborative Divorce and Alternative Dispute Resolution
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