Retail Worker: Main Duties and Responsibilities (00:40)
As assistant manager, Abby Baird helps customers, teaches selling techniques to employees, and keeps the shelves stocked with product.
Retail Worker: Career Beginnings (00:42)
Baird is passionate about fashion and accessorizing.
Retail Worker: Keys for Success (00:37)
Customers like Baird for her energy and kindness.
Retail Worker: Education and Certification Requirements (02:18)
To work in this field, an individual needs good social and leadership skills. Knowing how to use a cash register and making change is key.
Retail Worker: Workplace Atmosphere (01:08)
This position does not require travel; a typical work week is between 32 and 38.
Retail Worker: Advice for Aspiring Pros (01:17)
Baird looks for new-hires that are confident and willing to put in extra hours when needed.
Retail Worker: A Day on the Job (01:22)
Upon opening, Baird completes any unfinished tasks from the previous day, checks the register for adequate change, reads her emails, and takes out the trash.
Retail Worker: Industry Goals and Service (00:41)
Making a customer feel important is is Baird's goal. She hopes that on return visits she will be asked for by name.
Retail Worker: Industry Challenges (02:15)
Many stores cannot make enough in sales to stay afloat; poor customer reviews can affect the success of a business. Employees quit over the workplace atmosphere and lack of hours.
Retail Worker: Looking at the Future (01:26)
Some customers still prefer to see an outfit on before purchasing. Baird's stores have been expanding, but she sees the internet taking over jewelry sales.
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